How to Fix QuickBooks Error C 387: A Complete Guide

QuickBooks is a versatile accounting software used by millions of businesses globally. However, like any software, it may encounter errors from time to time. One such error is QuickBooks Error C 387, which can disrupt your workflow. In this comprehensive guide, we'll walk you through the steps to resolve this error and get your QuickBooks software back on track.

Understanding QuickBooks Error C 387

QuickBooks Error C 387 typically occurs when there's an issue with your company file or database. This error can manifest in various ways, such as system crashes, slow performance, or freezing. It's essential to address this error promptly to prevent any further complications.

Step-by-Step Guide to Fix QuickBooks Error C 387

Step 1: Update QuickBooks to the Latest Version

Ensure that your QuickBooks software is up to date. To do this, follow these steps:

1. Open QuickBooks and go to the "Help" menu.
2. Select "Update QuickBooks Desktop."
3. Click on "Update Now" and follow the on-screen instructions to download and install the latest updates.

Step 2: Run QuickBooks File Doctor

QuickBooks File Doctor is a built-in tool that can help identify and repair issues with your company file. Here's how to use it:

1. Close QuickBooks and download QuickBooks Tool Hub from the official Intuit website.
2. Install and open QuickBooks Tool Hub.
3. Select the "Company File Issues" tab and click on "Run QuickBooks File Doctor."
4. Follow the prompts to scan and repair your company file.

Step 3: Check for Data Damage

Data damage can contribute to QuickBooks Error C 387. To check for data damage, follow these steps:

1. Open QuickBooks and go to the "File" menu.
2. Select "Utilities" and then "Verify Data."
3. If any issues are detected, QuickBooks will prompt you to rebuild your data file.

Step 4: Reinstall QuickBooks Desktop

If the above steps fail to resolve the error, consider reinstalling QuickBooks Desktop:

1. Close QuickBooks and navigate to the Control Panel on your computer.
2. Select "Programs" and then "Programs and Features."
3. Find QuickBooks in the list of installed programs, right-click on it, and select "Uninstall."
4. Download the latest version of QuickBooks from the official Intuit website and reinstall it.

Step 5: Contact QuickBooks Support

If you're still experiencing QuickBooks Error C 387 after following the above steps, it's recommended to contact QuickBooks Support for further assistance. They can provide personalized troubleshooting and guide you through the process of resolving the error.

Conclusion

QuickBooks Error C 387 can be frustrating, but with the right steps, it can be resolved. By following this comprehensive guide, you can effectively troubleshoot and fix the error, ensuring smooth operation of your QuickBooks software.

Also read QuickBooks Error 15240